Quick Answer: What Is AT&T Buyer’S Remorse Policy?

How long do I have to cancel AT&T contract?

thirty daysWithin the first 30 days.

If you’re within the first thirty days of your contract, you can likely cancel the contract.

You’ll still be liable for any usage and fees that were incurred during that time, but you won’t have to pay the ETF.

You will have to pay an equipment fee if you don’t return the hardware..

Can you send a contract phone back?

If you signed up for the contract online or over the phone, you are again protected by the Consumer Contracts Regulations 2013 and can cancel within the first 14 days.

What happens if you cancel AT&T contract?

If you buy a device under a term contract and cancel service before it ends, we’ll charge you an early termination fee (ETF)….Learn more about early termination fees.New or AT&T Certified Like-New deviceEarly termination feeSmartphone with data service$325 minus $10 for each full month of completed service commitment1 more row

Can you return a phone to AT&T within 30 days?

If the phone or device you purchased doesn’t meet your expectations, return it by mail within 30 days from the date the equipment was shipped. Refunds are applied using the original payment method. Any rebate associated with returned equipment is voided.

What is the restocking fee for AT&T?

Device restocking fee: Up to $55. Accessory restocking fee: 10% of purchase price for accessories $100 and over. Return directly to manufacturer. Refund subject to manufacturer warranty policy as follows: AT&T Certified Restored devices carry a warranty from the manufacturer of 90 days after purchase date.

How long do you have to return a phone to ATT?

14 daysYou have 14 days to return your old device once your new device has shipped. Gather the prepaid return label that came with your original phone shipment, and the box that came with your upgraded smartphone.

Can I cancel my AT&T contract within 14 days?

Equipment returned within 14 days of the shipment date will be refunded using the original payment method. View the complete cancellation policy online. An early termination fee of up to $325 applies after 14 days. View www.att.com/equipmentETF for more information.

Can you return a device to ATT?

If your device was purchased at an AT&T retail store, you may return it to any AT&T retail store during the return and exchange period. If you bought your device online at att.com or by phone from AT&T, you can mail the device back to AT&T or return it to any AT&T retail store during the return and exchange period.

What is the purpose of a restocking fee?

The purpose of a Restocking Fee is to defray actual costs incurred by the shop in receiving and processing the item back into inventory, not to act as a deterrent to shoppers returning items.