Quick Answer: How Do I Schedule A Pickup On My Ninja Van?

How long does Ninja take to ship?

1 to 3 working daysAfter we pick up your Ninja Packs from our drop-off point, they will be delivered to your recipient within 1 to 3 working days, anytime between 9am-10pm..

How do you use cod Ninja van?

How do I enable Cash On Delivery (COD) payments? All Ninja Van Shippers in the Philippines have the option to collect Cash on Delivery for all deliveries within our coverage area. To do so, simply indicate a COD value (in Philippine Pesos) when you create the order on our Shipper Dashboard.

How do I contact Ninja Van Singapore?

Contact UsCustomer service hotline for parcel issues. +65 6602 8271.Customer service email for parcel issues. support_sg@ninjavan.co.Corporate accounts and business related email. sg-sales@ninjavan.co.

How do you use Ninja van drop off?

How to Use Ninja Packs ?Buy your Ninja Packs. You can buy Ninja Packs online here and now, or at any of our partners’ stores islandwide. … Login to Ninja Dashboard. … Create a new order. … Drop-off Ninja Packs. … Track your parcel effortlessly. … We’ll deliver your Ninja Packs!

How do I arrange my pickup at J&T?

Step 1: Tap on “To Ship” in My Sales, then tap on “Arrange Shipment”. Step 2: Select “J&T Express – Pickup”. Step 3: Select the available pickup date based on set Date to ship (DTS) and pickup address. Pickup service is available from Monday to Sunday, cut off time is 6:00 AM for same day pickup.

What is the meaning of arrived at sorting hub?

“Arrived at sorting HUB” = Parcel that is in the Ninja Xpress warehouse and is still in process by Ninja Xpress. “En-route to Sorting HUB” = A successful parcel is taken from the sender, and the package is still carried by the courier.

What is pickup address?

The Pickup Address is the address your parcels originate from (typically your business location). On delivery labels it appears as the sender address.

How do you reschedule a pickup on NinjaVan?

Once your parcel is failed to deliver, You will be receiving an email to reschedule your order.Login into our Ninja van official Website https://www.ninjavan.co/en-sg.Tap on “Track Your Order”Enter your Tracking ID and click NEXT.Click on the Icon RESCHEDULE to update information.More items…•

What is pending pickup Ninja van?

Pending Pickup – Pending pick up means the seller has already committed to giving it to Ninjavan by a certain time. Van En-Route To Pickup – A van has been dispatched to pick up Order.

What is a delivery hub?

In the context of package delivery, a “hub” is like a post office. In fact it might be a post office. It is a local centre where packages are collected for dispatch to their destination. So a courier or local agent will collect a package from the sender, send it on to its local hub for sorting.

Does Ninja Van PH deliver on Sunday?

Ninja Van operates from Monday to Saturday excluding Public Holidays. In the event that delivery fails, you will receive a message via email or SMS to reschedule your delivery. The soonest you may reschedule your delivery would be the next working day.

What is Ninja Pack?

Each Ninja Pack comes with Ninja Van’s proprietary real-time tracking technology that allows you to know exactly where your parcel is, anywhere, anytime. For more convenience, you can now drop-off your Ninja Packs at any of our 400+ drop-off locations islandwide.

How much is the shipping fee in NinjaVan?

Local ShippingNinjaVan Rates and Lead timesSmall (<4kg >

How do you follow up on NinjaVan?

How can I track my order? Go to our website or by clicking here. Make sure you are on the correct website for your country. To track your parcel, you may scroll down to find our tracker. … If the Tracking ID is valid, you will be directed to the Tracking Page with the details of your delivery.

What does pick up Fail mean in Shopee?

If the seller is not present during the scheduled pickup date, this will be considered as a failed pickup. Shopee will update the pick-up status on the following working day, reschedule of pickup will be available offline through NinjaVan’s customer service.

Why is Ninja van delivery pending?

Pending pick up means the seller has already committed to giving it to Ninja van by a certain time. For further assistance, you may liaise with your seller. Delivery has failed and the Order is pending re-schedule. Kindly reschedule your order for next delivery attempt.

How do I arrange my parcel collection?

How to arrange our courier service?Head to our quote and book page and enter your parcel details.Select your preferred service and pickup/drop off option.Choose additional compensation cover if required.Pay by credit card, debit card, or Paypal.The parcel label will be emailed for you to print and affix to the parcel.

What is a ninja point?

No more missed home deliveries, and no more waiting at home for your delivery. With Ninja Collect Distribution Points, you can now pick up your parcels at your own convenience! Ninja Van Distribution Points are our partner retail shops located at areas with high footfall.

How do you pick up the ninja van?

At Ninja Points: Provide your name and Tracking ID to the staff at the Ninja Point….At Ninja Boxes:Scan the QR code sent to you or enter your Tracking ID to collect your parcel.Proceed to the locker number shown on the screen.Collect your parcel from the locker.

How do I arrange my Shopee pickup?

For pickup:Go to Seller Centre and select My Sales.Click on the To Ship tab to see orders placed by shoppers.Click on To Process.Select Arrange Shipment.Choose the I Will Arrange Pickup option.Click Confirm.Arrange a pickup schedule by selecting a date and time slot.Add remarks for the logistics provider (if any)More items…